Delete your Rentiuno account

Last updated: 29 August 2026

You can delete your Rentiuno account and all of its data at any time. There are two ways to do it: from inside the app, or by emailing us if you can't access the app anymore.

Delete from inside the app

Open Rentiuno and sign in.
Go to Settings, then Edit account details.
Tap Delete account and type DELETE to confirm.

Your account is deactivated straight away, so you won't be able to sign in. We then permanently delete your account and data after a 7 day grace period.

Can't access the app?

Email us at privacy@rentiuno.com.au from the email address you signed up with, with the subject "Account deletion request". We'll verify it's your account, then run the same deletion process. You don't need the app installed to do this.

What gets deleted

Your account and sign-in details
Your profile and preferences
Your properties, leases, and tenant records
Your rent, income, and reimbursement records
Receipts and documents you've attached

Deletion is permanent and can't be undone. Residual copies in our backups are cleared within 30 days of the deletion completing. We keep a minimal deletion record (without your name or email) so we can show the request was carried out.

Keep your own records first. As a landlord you may be legally required to keep rent and tax records for several years (the ATO generally asks for at least 5 years). Save anything you need before you delete, because we can't recover it afterwards.

Changed your mind?

If you didn't request the deletion, or you've changed your mind, contact us at privacy@rentiuno.com.au before the 7 day grace period ends and we'll stop the process. After that, the deletion is final.